The RESTAURANT from concept to operation (sixth edition)

The RESTAURANT from concept to operation (sixth edition) is now available at the Learning Centre Reid.

Call No.647.95068WAL:6

Contents:
Restaurants, Owners, Locations, and Concepts

• Introduction
• Kinds and Characteristics of Restaurants and Their Owners
• Concept, Location, and Design

Menus, Kitchens, and Purchasing

• The Menu
• Planning and Equipping the Kitchen
• Food Purchasing

Restaurant Operations

• Bar and Beverages
• Operations, Budgeting, and Control
• Food Production and Sanitation

Restaurant Management

• Restaurant Leadership and Management
• Organization, Recruiting, and Staffing
• Employee Training and Development
• Service and Guest Relations
• Technology in the Restaurant Industry

Business Plans, Financing, and Legal and Tax Matters

• Restaurant Business and Marketing Plans
• Financing and Leasing
• Legal and Tax Matters

HOTEL MANAGEMENT and OPERATIONS (fifth edition)

HOTEL MANAGEMENT and OPERATIONS (fifth edition) is now available at the Learning Centre Reid.

Call No.SL647.94068HOT:5

Contents:
Overview
Organization
General managers: A view at the top
Operations: Rooms
Operations: Housekeeping, engineering, and security
Food and beverage division
Marketing and associated activities
Financial control and information management
Human resources policy management

food Australia (Mar 2010)

food Australia (Mar 2010) is now available at the Learning Centre Reid.

Call No.S664.005FOO

Contents:
Cover Story

Special Report

• Australian Food Statistics 2009-10

Feature

• Sensory Science and Product Development
• Advanced Food Technologies
• Food Industry Sustainability

Paper

• Research Paper

Regular

• AIFST News
• News
• Conferences
• People
• Diary

Services Management: The New Paradigm in Hospitality

Services Management: The New Paradigm in Hospitality is now available at the Learning Centre Reid.

Call No.647.94068 KAN:2

Author: Jay A. Kandampully

Contents:
The Service Paradigm

• The Metamorphosis of Services
• The Nature of Services

Services of Quality

• Quality - The Core Service
• Understanding Customer Needs

Services that Serve

• The Service Vision
• Modern Marketing (1)-External Service Implications
• Modern Marketing (2)-Internal Management Implications

Service Growth to Excellence

• Empowerment, Guarantees, and Recovery
• Global Strategies for Hospitality Services
• Technology and Its Applications
• Implications of the New Paradigm in Hospitality

events and tourism essentials

events and tourism essentials is now available at the Learning Centre Reid.

Call No.338.4791VAN

Author:Lynn Van der Wagen

Contents:

Event industry knowledge
Tourism industry knowledge
Customers and colleagues
Work in a socially diverse environment
Environmentally sustainable work practices
Health, safety and security
Access and interpret product information
Source and provide Australian destination information
Sales and quotes
Provide visitor information
Provide venue information and assistance
Process and monitor event registrations
Provide event staging support
Visition systems

HOTEL & ACCOMMODATION Management (Feb 2011)

HOTEL & ACCOMMODATION Management (Feb 2011) is now available at the Learning Centre Reid.

Call No.S647.94068

Contents:
COVER STORY

• Introduction
• HMQ&A
• Global Perspective
• Industry Associations
• New Zealand
• Leading Suppliers
• Hotels & Chains
• Brand Management
• Hotel Technology

REGULARS

• Editor's Letter
• Hot Products
• Global Report
• Stop Press

Club Management IN AUSTRALIA (Feb 2011)

Club Management IN AUSTRALIA (Feb 2011) is now available at the Learning Centre Reid.


Call No.S647.9505CLU


Contents:
CLUB ARMY

TravelWEEKLY (Feb 11,2011)

TravelWEEKLY (Feb 11,2011) is now available at the Learning Centre Reid.

Call No.S338.47949405TRA

Contents:
IN DEPTH

• Egypt on the ropes
• News analysis
• Queensland needs you!

REGULARS

• Mystery Shoper
• Classifieds

DESTINATIONS

• Eastern Med
• China
• Drive
• Borneo and Brunei

bon appetit (Feb 2011)

bon appetit (Feb 2011) is now available at the Learning Centre Reid.

Call No.S641.013BON

Contents:
Starters

• Sea Change
• Tasting
• Inside Scoop
• Drinks
• At the Table
• Travel Navigator
• Restaurants
• Shopping

• r.s.v.p
• fast easy fresh
• good health
• at the market
• wine & spirits
• prep school
• feedback

OPENHOUSE FOOD SERVICE (02/11) is now available at the Learning Centre Reid.

Call No.S642.50994OPE

Contents:

• Industry news
• Cover story - Signature Brands turns 10
• Q & A - Mitch Edwards, Australian Pork
• Corporate social responsibility
• Consultant chef
• Breakfast
• Upgrading kitchen equipment
• Top of the table
• Cooking the books
• products
• Culinary clippings

SPA australia (Volume 44)

SPA australia (Volume 44) is now available at the Learning Centre Reid.

Call No.S646.75SPA

Contents:
Features

• Petrea King's Feathre Vision of Spa
• Eforea Calling: The making of a global powerhouse
• The Service Conversion
• Ultimate Upsell - Guide to Mother's Day Marketing
• Play of the Day - How Group Buying Sites Work
• Lifting the Lid on Organic Labelling Laws
• Hair - Best Tressed

Highlights

• Kaftans - Retail the Spa Lifestyle
• Australia's Regional Innovators
• Inspirations - Bring Nature In
• Sustenance - Cool Fruit

• Local News
• ASpa News
• Global News
• Beauty
• Equipment & Operations
• Green & Conscious
• Day & Spas
• MediSpas
• Destinations
• Therapies & Treatments
• SkillSource

Travel WEEKLY (January 28 2011)

Travel WEEKLY (January 28 2011) is now available at the Learning Centre Reid.

Call No.S338.47919405TRA

Contents:
IN DEPTH

• News analysis
• The Creative Report

REGULARS

• Mystery Shopper
• Classified

FEATURES

• Africa
• Short breaks
• Antarctica
• Rail

Professional BEAUTY (Jan, Feb 2011)

Professional BEAUTY (Jan,Feb 2011) is now available at the Learning Centre Reid.

Call No.S646.7205PRO

Contents:

ON THE COVER

• The Popular Group
• Under the Influence
• Going Geen
• The Online World
• Eve Taylor

Clippings

• Australian Beauty
• Education & Training
• World View

Beauty

• Makeup Must-Haves
• Bronzed Beauty
• Makeup Maestros
• Skincare Saviours
• Endless Summer
• Tanning Secrets
• Signature Salon

Business

• Sharyn Raiti
• Industry Insight
• Fiona Christopher
• Faye Murray
• Spotlight On
• Supplier in Demand
• Danny Gumm
• Caroline Nelson
• Tina Viney

Spa

• Spa File
• Deborah Mangum-Capelli
• Spa Profile

Nail

• Nailicious
• 10 tips to transform your nail business
• On File
• Nail how-to
• Pro File
• Catwalk Cue

food Australia (January/February 2011)

food Australia (January/February 2011) is now available at the Learning Centre Reid.

Call No.S664.005FOO

Contents:

• Cover Story
• AIFST Office Bearers - Call for Nominations

Update

• Regulatory

Features

• Food Industry Innovation
• Food Exports and Supply Chain
• Equipment and Instrumention

Regulars

• News
• AIFST News
• People
• Diary

Advertisers

bon appetit (Jan 2011)

bon appetit (Jan 2011) is now available at the Learning Centre Reid.

Call No.S641.013BON

Contents:
EAT BETTER IN 2011

• mark bittman knows what's best for you
• the new chicken dinner
• the greens party
• entertaining with style
• which one is the new cupcake?
• the caribbean goes organic

starters

• Drinks
• The ba foodist
• Tasting
• Beauty
• Q&A Expert Advice From:
• Shopping The List:

travel & restaurants

• Navigator
• The Hot 10
• inside scoop
• r.s.v.p.
• fast easy fresh
• at the market
• good health
• cooking life
• wine & spirits
• prep school
• feedback

Club Management IN AUSTRALIA (Dec-Jan 2011)

Club Management IN AUSTRALIA (Dec-Jan 2011) is available now.

Call No.S647.9505CLU

Contents:
Celebration of Dedication

WINE & DINE (Dec 2010)

WINE & DINE (Dec 2010) is now available at the Learning Centre Reid.

Call No.S641.3005WIN

Contents:
Christmas Special

• Tis' the season
• Towns a - Trading
• Yuletide Feasting
• Gifts Galore

Dining & Drinking

• Essential Food
• Season's Best
• High Spirits
• Nuances
• Sip of the Tongue
• Tasting Notes

Travel & Living

• Gateway
• Roundtrip
• Roundtrip

Wallpaper ( January 2011)

Wallpaper ( January 2011) is now available at the Learning Centre Reid.

Call No.S745.405WAL

Contents:

FOOD

• Artist's palate

TRAVEL

• Southern belle
• Departure info

Pack and Display Meat Products

Pack and Display Meat Products is now available at the Learning Centre Reid.

Call No.664.907PAC

WRRFM.2B
Certificate II Retail Operations

hospitality (Dec 2010 - Jan 2011)

hospitality (Dec 2010 - Jan 2011) is now available at the Learning Centre Reid.

Call No.S658.905HOS

Contents:

• News
• Mystery diner
• Secret ingredients
• Workplace
• Hospitality chef
• Wine
• Burgin

Features

• Kung hei fat choy
• Burger bonanza
• Come fry with me

Cornell Hospitality Quarterly (Nov 2010)

Cornell Hospitality Quarterly (Nov 2010) is now available at the Learning Centre Reid.

Call No.S658.905COR

Contents:

• From the Centre: A Deep Bench
• From the Editor: Travel and Tourism: A Big Industry Calls for Broad Research
• Reliable Hotel Industry Data: Twenty-Five Years in the Making
• An Analysis of Future Delinquency for Hotel CMBS Loans
• Hospitality Marketing: A Retrospective Analysis and Predictions
• Customer Choice Modeling in Hospitality Services: A Review of Past Research and Discussion of Some New Applications
• Guest Service Management and Processes in Restaurants: What We Have Learned in Fifty Years
• Electronic Meal Experience: A Content Analysis of Online Restaurant Coments
• Finding Ideal Menu Items Assortments: An Empirical Application of Market Basket Analysis
• Accounting Research in the Cornell Quarterly: A Review with Suggesting for Future Research
• Strategy and Performance in the Spanish Hotel Industry

Travel WEEKLY (Dec 17, 2010)

Travel WEEKLY (Dec 17, 2010) is now available at the Learning Centre Reid.

Call No.S338.47919405TRA

Contents:
Welcome to the power list for 2010
Rank

1. Qantas
2. Flight Centre
3. Jetset Travelworld
4. Virgin Blue
5. Wotif
6. Carnival
7. Travel Coporation
8. Consolidated Travel
9. Accor
10. Webjet
11. Avis-Budget
12. Dreamworld
13. Toga
14. OETG
15. Hertz
16. STA Travel
17. Hamilton Island
18. Rex
19. Scenic Tours
20. NRMA T&L
21. Hilton
22. Skywest
23. Oaks
24. JTB
25. Intrepid Travel
26. Globus
27. Tiger Airways
28. APT
29. Tempo
30. Cnstellation

WINE & DINE ( Nov 2010)

WINE & DINE ( Nov 2010) is now available at the Learning Centre Reid.

Call No.S641.3005WIN

Seafood Special

• Ocean Fresh
• Seafood, Glorious seafood!
• Essential food

Dining & Drinking

• Season's Best
• Epicurious
• Nuances
• High spirits
• Sip of the tongue
• Tasting notes

Travel & Living

• Gateway
• Roundtrip